FAQs 2018-06-06T20:02:47+00:00

FAQs for tradespeople and job posters

Find out more about posting a job or registering with Builders Quotes. We’re always looking for those in need of labour and experienced tradespeople with availability across the UK. Browse our FAQs for answers to our most commonly asked questions.

For job posters

Posting a job

Who else do you share my phone number with? 2017-01-20T08:26:17+00:00

We only share your phone number with the tradespeople interested in your job – no other companies. Your number is NEVER displayed publicly.

How do tradespeople get my phone number? 2017-01-20T08:25:58+00:00

Once approved by you, we send tradespeople an alert containing your phone number.

What if I don’t want to hire any interested tradespeople? 2017-01-20T08:25:41+00:00

You are able to decline any of the tradesmen who express interest in your job listing. If you are unhappy with the tradespeople interested in your job, you are able to remove and re-list it.

How do I compare tradespeople profiles? 2017-01-20T08:25:16+00:00

You will be notified of interested tradespeople for your jobs and be invited to compare profiles using our online features.

How can I remove my job listing? 2017-01-20T08:24:55+00:00

End your job listing by logging into your account. If you haven’t shortlisted anyone for the job, it will be marked as cancelled. If you have shortlisted tradespeople you are not able to cancel your job. You are able to message and hire or decline your shortlisted tradespeople.

Why have I been asked to provide more information? 2017-01-20T08:24:15+00:00

If your job description has little information, it’s hard to connect you to the right tradespeople. Simply edit your job description to allow us to find the right person for your job.

How do I post a job? 2017-01-20T08:23:56+00:00

Post a job by submitting your listing. Include a detailed description, including dimensions, work dates, preferred materials, specific skills and plans. After your job listing is approved, it will go live for tradespeople to express interest. Don’t include sensitive information in your listing – you will be connected to a tradesperson once your job has been confirmed and accepted.

How much is it to post a job? 2017-01-20T08:23:22+00:00

Posting a job is completely free.

Hiring a tradesperson

Do you verify tradesperson qualifications and information? 2017-01-20T08:41:14+00:00

We conduct strict background checks to ensure all tradespeople are properly qualified. We check evidence of qualifications, accreditations and memberships before registering them with us. It is also your responsibility to check credentials before hiring a tradesperson. We recommend also reviewing feedback from previous clients.

Is pricing made public? 2017-01-20T08:40:52+00:00

The final agreed price is never made public – only you and your tradesperson know.

My listing has ended, can I still hire someone? 2017-01-20T08:40:30+00:00

You’re able to choose from the existing interested tradespeople or simply relist your job for additional quotes.

If I post a job do I have to hire someone from Builders Quotes? 2017-01-20T08:40:10+00:00

No, you are never obliged to hire someone found through us. You’re able to cancel or remove your listing before you accept a tradesperson’s offer.

How do I hire a tradesperson? 2017-01-20T08:39:50+00:00

Once interested tradespeople have provided you with quotes, you’re able to accept or decline. We release your contact details to interested tradespeople, so you should expect communication once your job has received some interest.

Feedback

For tradespeople

Fees

Do you refund or credit fees? 2017-01-20T08:47:59+00:00

According to policy, if you have paid a fee for an expression of interest you are unable to obtain a refund or credit for the amount of the fee.

Can you explain your lead fees? 2017-01-20T08:47:38+00:00

Job size
Our fee for the lead
Under £75 = £4
Between £75-250 = £9
Between £250-£750 = £14
Between £750-£2000 = £20
Between £2000-£5000 = £32
Jobs above £5000 = £50

What is the cost of registering with Builders Quotes? 2017-01-20T08:46:38+00:00

There is no fee to join Builders Quotes. You only pay when expressing interest on a lead depending on the size of the job

Joining Builders Quotes

How can I discuss or cancel an application? 2017-01-20T08:52:29+00:00

If you would like to discuss or withdraw an application, simply contact us.

Why was my application declined? Can I reapply? 2017-01-20T08:52:07+00:00

If we believe that we are unable to help a tradesperson find work, we may decline an application. Depending on circumstances we sometimes invite tradespeople to reapply.

How do I join as a tradesperson? 2017-01-20T08:51:49+00:00

Complete a short evaluation for each trade categories. Submit your ID documentation when prompted and await contact from our staff. Once accepted, we will activate your account to start receiving leads relevant to you.

Job Leads

How many leads will I receive? 2017-01-20T08:58:14+00:00

This depends on the nature of your work, the number of jobs in your area and the number of tradespeople.

کیا کوئی دورۂ چارجز ہیں؟ 2018-04-14T04:36:24+00:00
جی ہاں! کچھ حالات میں کم سے کم دورۂ چارجز 500 روپے ہیں

How do invitations work? 2017-01-20T08:57:24+00:00

Job posters are able to search our directly and invite individual tradespeople to quote. You are able to accept the invitation or treat it like a normal lead by expressing an interest. You will be charged a shortlist fee for accepting an invitation.

کیا میں ہمارے ذریعے پیسے کما سکتا ہوں؟ 2018-04-14T02:13:54+00:00
ہاںآپ کر سکتے ہو. لیکن آپ کو اپنی دلچسپی رجسٹر کرنے کے لئے ہم سے رابطہ کرنے کی ضرورت ہوگی.

Billing and settings

How can I close my account? 2017-01-20T09:01:42+00:00

To close your account follow the prompts in your settings. If you have any questions about emails, work or other concerns related to Builders Quotes contact us.

How can I use credit notes on my account 2017-01-20T09:01:27+00:00

We automatically allocate credit notes against any new or outstanding invoices.

What happens if an invoice is overdue? 2017-01-20T09:01:09+00:00

If an invoice is overdue your account may be restricted and leads may be withheld from you. It is important to pay any overdue invoices as soon as possible. If you require assistance or advice, contact us as soon as possible.

How can I change registered card details? 2017-01-20T09:00:52+00:00

Change your registered card by creating a new agreement. We will automatically cancel your old agreement.

میں آپ کی کمپنی میں کام کے لئے دلچسپی رکھتا ہوں. میں کیا کروں؟ 2018-04-14T04:26:27+00:00
ہم ہمیشہ پاکستان بھر میں محنت مند افراد کی تلاش کر رہے ہیں. آپ اپنے علاقے میں ہماری کمپنی کے نمائندے کے طور پر کام کر سکتے ہیں. مزید تفصیلات کے لئے ہمیں 03066294149 پر کال کریں.

Liability insurance

What does ‘insurance checked’ means? 2017-01-20T08:46:11+00:00

This means that we have checked a tradesperson’s liability insurance documents. Be sure to check a tradesperson’s public liability insurance before carrying out any work.

What is employer’s liability insurance? 2017-01-20T08:45:47+00:00

The employer’s liability insurance covers an employer against claims from employees for injury while working for the employer. Employer’s liability insurance is required under the Employers Liability Compulsory Insurance Act by any UK business employing staff or subcontractors.

Why do tradespeople need public liability insurance? 2017-01-20T08:45:31+00:00

A business not covered by public liability insurance is exposed to serious financial risks if found liable for damages or compensation.

What is public liability insurance? 2017-01-20T08:45:14+00:00

Our public liability insurance covers damage or accidental injury to a third party or property caused by a tradesperson, their employees or their business. It also covers legal fees and hospital costs. It also covers claims made by members of the public against a tradesperson, their employees or their business. Public liability insurance does not cover claims from tradesperson employees or sub-contractors for damage or injury.

ID verification

Why do I have to verify ID? Are my documents safe? 2017-01-20T08:50:52+00:00

We require all tradespeople to verify ID. We take your privacy seriously and safeguard your ID documents. Your details will never be posted publicly or shared.

What is involved in ID verification? 2017-01-20T08:49:42+00:00

When verifying your ID, you will be asked to provide a clear photo of your passport or driver’s licence and an image of your face for your public profile. We keep your photo ID documents private and use them only to verify your identity.
What ID documents are acceptable?
We accept passports, driving licence photocards and European ID cards.

Why do I need to verify my ID? 2017-01-20T08:50:24+00:00

We request ID verification to provide job posters with confidence. Putting a face to a name is a more effective way of helping you connect with potential clients.

Trade profiles

کمپنی کے ساتھ اکاؤنٹ بنانا ضروری ہے؟ Mazdoor کیا ہمارا 2018-04-14T01:57:20+00:00
نہیں، ہمارے ساتھ ایک اکاؤنٹ بنانا ضروری ہے. اگر آپ چاہیں تو آپ ہمیں فون کر سکتے ہیں اور اپنی تفصیلات درج کر سکتے ہیں.
میں ایک ٹھیکیدار ہوں – کیا میں آپ کی کمپنی کے لئے کام کر سکتا ہوں؟ 2018-04-14T03:18:53+00:00
جی ہاں آپ کر سکتے ہیں- لیکن آپ کو ہمیں ظاہر کرنے کی ضرورت ہے کہ آپ کمپنی کے معیار کو پورا کرتے ہیں.

Can I add insurance details? 2017-01-20T08:53:14+00:00

You are able to submit full current copies and details of your insurance to be viewed by customers whose jobs you are interested in.

Can I add previous testimonials to my profile? 2017-01-20T08:52:56+00:00

You are able to submit details of previous customers willing to provide references for you. Always seek customer permission before doing so. We verify your references before allowing them on your profile. Please note that your reference may be declined if we are unable to reach your contact or if their information is not 100% genuine.

Expressing interest

How can I found out more about a job without expressing interest? 2017-01-20T09:00:14+00:00

Job posters are asked to provide as much detail as possible in their job listing. If you find that a job contains inadequate information contact us. If possible, we will do our best to find out more for you.

جب میں آپ سے رابطہ کرتا ہوں، تو آپ اپنے لوگوں کو کیسے بھیجتے ہیں؟ 2018-04-14T04:21:26+00:00
جب ہم آپ سے رابطہ کریں گے، ہم آپ کے کام، آپ کا نام، ایڈریس، رابطہ نمبر کے بارے میں پوچھیں گے. ہم یہ تفصیلات آپ کے علاقے میں ہمارے قابل اعتماد اور تجربہ کار تاجروں کو دیتے ہیں. ہم اپنے تاجروں کے علاوہ آپ کی تفصیلات کا اشتراک نہیں کرتے ہیں. اور آپ کے مقامی تاجر ہمارے ساتھ رجسٹرڈ ہیں، آپ کے ساتھ رابطے میں رہیں گے.


ایسا لگتا ہے کہ آپ مہنگی کمپنی ہیں. آپ کی خدمات کے لئے کتنا چارج ہے؟ 2018-04-14T04:06:17+00:00
ہم مہنگی کمپنی نہیں ہیں. ہم آپ کے کام کو آگے بڑاھنے سے پہلے ہم اپنی قیمتوں کو ہمیشہ پیش کرتے ہیں. اور قیمتیں مناسب ہیں.

What is expressing interest? 2017-01-20T08:58:34+00:00

When you express interest in a job, you are buying a lead. Your contact details are shared with the customer when you express interest. A maximum of three tradespeople can show interest and buy leads for each job. You will see whether you are the first, second or third person to buy a lead.

Feedback

Got any questions about how Builders Quotes works? Contact us now.
Contact us